Hello there,

I hope you and your family are staying safe during this difficult time. Like everyone, our team at Point has been carefully monitoring the developing situation with COVID-19. We’ve been working from home these past few weeks, trying hard to get our homeowners the funds they need. 

The growing number of necessary shelter-in-place orders has had a widespread effect on many people and industries. It affects our ability to order appraisals, notarize documents, and record crucial documents with the county, causing delays throughout our process. The changing economic climate is also dramatically impacting home valuations. We are seeing valuations drop significantly and continuously. 

Helping homeowners like you is our top priority, and we will do our utmost to get your application across the finish line in as timely a fashion as possible. I know that this delay is disappointing, especially during a time when many families need funds more than ever. Our team will be available to answer any questions, and you can expect regular updates about our status. 

Please don’t hesitate to reach out, and please take care of yourself and your loved ones. 


Eddie Lim 
CEO & Co-Founder of Point
(888) 764-6823